Important Notice:Effective immediately, we are changing this area into an interactive discussion area where you can post, and share your workplace issue questions, and (hopefully) receive answers from the group. You can post via email to the group or participate via Google Groups.
Why? - The World's Changed A Lot
We started publishing our newsletter/ezine in 1992 (seriously), in print and fax versions, shifted to a subscription option, and eventually morphed into an online e-zine. All that was based on a primarily one way flow of information as we produced articles and info, for our readers.
Now, almost everything is "social", and people want to interact a bit more (though not as much as people think). Also, we have better ways to inform you of new material posted on our network of websites. So, we decided to change this area to encourage people to interact, and together solve problems about workplace issues.
Not to mention that it's hard to produce a regular ezine these days if the goal is to create original content. So, it's time to change.
Implications For You
Probably not much will change. You may see an increase in traffic, but you may have noticed that there's a feeling of "social fatigue", and people seem to be pulling back on actually participating in conversations on the Internet. There's the possibility that there will be more postings, but it's unlikely. If you find that things become too much for you, or you find it's not interesting, you can always unsubscribe using the links at the bottom of each message.
Just Want To Be Updated On New "Stuff" On Our Websites?
If you want to keep up with all the hand-picked articles added to our sites? You can do just that by subscribing to one of our three update systems that work via email.
You can subscribe via the subscription boxes here.The work911 subscription box will subscribe you so you will receive notifications of new material from all our sites and all topics: Careers, Strategic Planning, Customer Service, Leadership, Training and more. Sent no more than 3 times a week to your email address.
The Customer Service Subscription will send updates on customer service - what's happening, and how to improve it, from the perspective of organizations, and individuals who serve customers. Published no more than twice a week.
Finally, if you want to get tips and hints on how to deal with difficult, angry, and emotional customers that drive you crazy, subscribe to the angry customers updates. Content is taken from our knowledgebase (http://angrycustomer.org).
Join Us, Share, Talk, Vent, and Let's Solve Our Workplace Issues and Problems
A Few Details
For the moment, we'll be moderating posts, which means when you send a question, or respond, your post will have to be approved. The only reason we have to do that is to prevent you from being overwhelmed by junk posts. I don't know about you but I've found that discussion forums on places like LinkedIn are so full of self-promotional junk, that it makes it unpleasant to use. So, for the moment, we'll gate out all the junk. It means there will be some delays, but I'll try to get stuff approved promptly.
Just a few guidelines:
- Be nice
- Posts that are blatant attempts to self-promote without adding value will never be seen. It's alright to mention websites, and such, but please, no announcements or unnecessary link dropping.
Our Sites: Just A Reminder
Training and Development Resource Center:http://thetrainingworld.com
Leadership Resource Center: http://leadertoday.org
Communication Resource Center: http://www.work911.com/communication/index.htm
Conflict (both workplace and family) http://conflict911.com
Business, Strategic and Personal Planning: http://www.work911.com/planningmaster/index.html
Performance Management & Appraisal: http://performance-appraisals.org
Customer Service: http://customerservicezone.com
Our Main Site: http://www.work911.com
Customer Service In Government: http://customerservicegov.com
Guide To Angry Customers http://angrycustomer.org
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