We've been busy over the past weeks adding new material to our websites, updating our Customer Service apps, and our other sites, but the big news this week is that you can know read Imperfect Phrases For Relationships free of charge.
Imperfect Phrases: 101 COMMON Things You Should NEVER Say To Someone Important To You, and What To Say Instead
Our latest book is designed to help you alter how you speak to people important to you -- spouses, children, friends and even co-workers, so you stop getting involved in unnecessary arguments and conflicts while building trust at the same time. We've identified 101 phrases guaranteed to annoy others, and lo and behold, most of them are common ones, and I guarantee you that you've used them, Probably are still using them.
For each of the 101 phrases, we provide examples and context, explain WHY the phrases damage relationships AND suggest more constructive, less confrontational ways to say similar things.
OK. Fair enough. The book is available for purchase at
amazon,
Kindle store, and in
pdf format from us, but we're so committed to helping people that we are making the entire book available on one of our websites so you can read it online. It takes some time to get all the material available for you, but right now there's over ten percent of the total book there, including the introductory chapters, so we think it's worthwhile to let you know.
More Free Stuff, While We're Here
There's tons of guides for
- Human resources
- Using Social Media Effectively
- Developing your skills with common software
- Career information
...and literally hundreds more.
A few months ago we decided to convert our general library of work related guides and articles to one that concentrated on career and job issues, and we've been busy finding and summarizing some excellent material to help job hunters, and those already employed to enhance their career prospects. All articles are hand-picked. Here's a few of the new sections.
An Oddity In Picture
We're going to wrap up with something unusual, or at least unusual for me. Below you'll find the official picture of me working in Aspen, teaching Defusing Hostile customers. You'd think that wouldn't be all that unusual, except that I had a very esteemed and honored visitor who was surprisingly well behaved for his station in life. But you'll have to look for yourself.
Reminders:
Our Sites:
Just a quick summary of our sites that have information on the following topics:
Training and Development Resource Center:http://thetrainingworld.com
Leadership Resource Center: http://leadertoday.org
Communication Resource Center: http://work911.com/communication/index.htm
Conflict (both workplace and family) http://conflict911.com
Business, Strategic and Personal Planning: http://www.work911.com/planningmaster/index.html
Performance Management & Appraisal: http://performance-appraisals.org
Customer Service: http://customerservicezone.com
Our Main Site: http://work911.com
To new subscribers: The work911 newsletter is published no more than three times a week and contains articles on all things work related, and contains other work related resources, and updates about our sites, and their contents. Past history indicates we publish about every ten days. Subscribe at http://work911.com/newsletter.htm
Don't forget that you can access free, usable previews of over twenty of our books and helpcards in our learning store...
and that we continue to offer special freebie offers and discounts to our newsletter subscribers!
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