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| | | Annual Budgets: Companies Do Them All Wrong
Another critique of budgets in the business world, this one, from Wall Street Journal suggests the annual process leads to bad decisions. (22-May-2015) ... | | Transforming presentation nerves into confident communication
Excellent suggestions on how to make your presentation nerves work for you. They aren't all easy to implement, but worth striving for if you do public speaking. ... | | Getting Learning and Development Heard In The C-Suite
Part of a three part series, this addresses the needs and hopes of learning and development professionals to influence and be heard by executive decision ... |  Featured Free Resource | | THE Training and Development Crossword Puzzle
Take the challenge. Our first training and development crossword puzzle. Try it yourself, or use it in class free. | | Fix Your Processes NOT Your Customer Service Reps!
80 percent of bad customer service is caused by staff doing exactly what they are told. Bad processes are the main cause, not poor CSR's. Read Full Article! ... | | Millennials and Gender in the Workplace
Will the emergence of millennials into positions of power do away with things like the glass ceiling and pay inequality for women? That's the focus of this excellent article. ... | | Featured Free Resource  | The 5 Second MBA Discover the Basis of Any MBA Program Boiled Down Into Humorous Graph-Puzzles/Gruzzles. | | | Young women, give up the vocal fry and reclaim your strong female voice
Addressed to women, and particularly younger women, it explains that HOW you use your voice makes a difference, and in particular, the "vocal fry" often used by younger people is perceived negatively. ... Read more... | Liked this article? Share it on... |  |  |  | | | View from HR: The difference between good and bad opinions in the workplace
Not every opinion in the workplace has the same value. Some should not be expressed in the workplace. Read this piece for HR professionals on HR's role. ... Read more... | Liked this article? Share it on... | | | | | | Identifying Subtle Verbal Abuse LearnBytes
Most of us know what outright verbal abuse looks like and sounds like. It involves shouting, personally oriented insults, accusastion, swearing and similar behaviors. And it hurts. If there's one saving grace about outright, in your face verbal aggression, it's that you KNOW when you are being .. ... | |
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