Believe it. We're into our tenth year of publishing this newsletter
via the Internet. So, OK, we're not as consistent as we'd like, but
we'll work on it. Here goes our initial offering for 2010.
What's New:
1) Article Directory Updates
We've started up our article update and indexing program on a number
of our websites. New material is added regularly on the following
topics at the sites indicated. We're amazed at two things: the quality
and volume of material available, and the sad fact that much of the
really top notch professional type material online now requires
payment or at minimum, registration. Our sites require NEITHER.
Customer Service Topics: http://customerservicezone.com
Training, Development and Learning: http://thetrainingworld.com
Leadership: http://www.work911.com/leadership-development/
Small Business: http://smallbusiness411.org
2) We've Joined the Mobile Reading and Learning Generations.
That means that you can order and read (and learn from) our learning
products and books, and read them on your mobile device (smartphone or
PDA), on your Iphone/Ipod, and on your Kindle, if you have one. The
conversion process is a bit tedious, so, at present only some of our
products are available, with new ones added each week. Here are a few
helpful locations:
Our publications available for the Kindle (order from amazon)
http://bit.ly/c5Fl58
Our publications for all other mobile devices. http://bit.ly/bZDIAO
Quick article on "learning in the gaps" (Taking advantage of waiting
around) http://bit.ly/cIC4iJ
Quick article on E-Book formats and options: http://busylearners.com/products/formats.htm
3) Got A Performance Appraisal Coming Up? Huge Discount
As an introduction to our newly released Performance Management Tools
For THIS Century Series for mobile devices, we've dropped the price of
our Getting the Most From Performance Appraisals Helpcard by 64% to a
ridiculously low, $3.99. Until the end of January. Learn how to become
a more active and proactive in the appraisal process so you can
actually profit from it. This version can actually be read on almost
any device including your regular computers, since the format is the
most flexible although it lacks some of the visual attractiveness of
the printed and adobe acrobat version. Get it now. In a few days the
sale will be over, and the price reverts to $10.95.
4) Our No Fuss, No Spam Search Engines
It continue to grow and improve. In case you missed it we believe that
general search engines have become less useful for searches because
they include so much low quality material. We've created hybrids that
rely on both the best search engine technology AND human choice. We
select and include only the sites we think are worthy. Check the
search site out at: http://researchprofessional.org/ Topics available
are:
training, learning, and development (including Organizational
Development)
leadership and management
small business
customer service
web design
5) New look On Our Main Blog SIte - Cleaner, Less Clutter, Less Ads
Our main blog is situated at http://thetrainingworld.com/wp and while
we tend to focus on training and learning issues, there's tons of
stuff, often controversial, about customer service, management, social
media and a lot more. You'll also find special offers there.
We've removed google ads from the mix on the blog, and moved to a
cleaner look and feel. We aren't finished yet and we think you'll be
happy with the final result when it's done, but meantime, stop in to
browse, say hello, and who knows, we might give you something for free
if you post a wise comment (!)
Huge 2010 Planned For Us and For You
We are planning a huge 2010. Here are a few things on the drawing
board:
Newsletter update: We are considering switching to an html format now
that almost everyone's email programs will read it. It will make our
newsletters easier to read and easier to navigate. Our plan is to
limit html use, though to the bare necessities.
New Books: A number of years ago we published a book for teachers and
administrators on how to deal with difficult parents and members of
the public. For a number of reasons, both technical and practical,
it's been out of print for a while. Well, the news is we are bringing
it back. At this point we don't have a publisher name or even a final
title, but the project is in progress. Stay tuned. If we can we'll
offer you discounts.
We also plan to release new books on customer service, human resource
development and using cooperative communication. Again stay tuned.
And, three of our books published by McGraw-Hill will be released in
their second editions in 2010. New material, updated material, and all
at low low prices for these titles. Again, we'll let you know, but
they won't be available until late 2010.
Featured Free Stuff:
Here are a few white paper offers we feel will be of interest to our
readers. In the interests of open disclosure, we do receive a small
stipend from the publishers, so not only does it make sense for you to
take advantage of these offers, but it's a way you can help support
our free services (which I might add are getting more and more
expensive).
To ease your mind, these offers are free because either the publisher
wants your eye-balls for ads or they feel that if they provide you
with good information, you might look at them as potential suppliers.
I've used these services a lot, and if there is any email follow up,
I've never been bothered by it. Here's what's around but these are all
subject to fast expiration. Get them now!
Preparing for the Upswing:
Learn how other midsize companies are staying poised for economic
recovery by maintaining staff and spending in their most crucial
areas. Long Description: There are always key areas of any business
that cannot be cut if the business is to remain ready for an economic
upswing. Find out how some companies consider the current climate a
window of opportunity to: * Invest in core activities * Cultivate the
most qualified employees * Maintain customer relationships To see how
other midsize companies are allocating their spend more efficiently.
Download now for free. From American Express -
http://work911.tradepub.com/c/pubRD.mpl?sr=oc&_t=oc:&pc=w_amex03
Website Magazine:
Seriously, if you run a website or want to GET THIS. It has tapped
premier talent in the Internet industry for our content and each and
every issue will contain practical advice and insights for website
owners. http://work911.tradepub.com/c/pubRD.mpl?sr=oc&_t=oc:&pc=webs
The Alignment-Focused Organization: Bridging the Gap Between Strategy
and Execution
One of my favorite topics since it ties in with leadership, strategic
planning and performance management. A crucial topic no matter what
size organization you are in, from one person business to huge multi-
national.
Most companies have a well-defined strategy that is intended to align
the actions of all individuals, teams, and business units to achieve
corporate goals. But when it comes time to execute, they can run into
trouble. To close the gap between strategy and execution, companies
need to align business strategy with actual initiatives, projects, and
daily activities across the organization. Best practices include: *
Define strategy & align initiatives with corporate goals * Clearly
communicate strategies and plans * Use incentives to drive employee
behaviors needed to meet objectives * Measure performance using key
performance indicators
http://work911.tradepub.com/c/pubRD.mpl?sr=oc&_t=oc:&pc=w_sapx105
Social Media Marketing: 12 Essential Tips for Success Primary
Category:
Learn how to effectively engage customer communities with a new,
social marketing mix. Long Description: With all the hype surrounding
social media and consumer–generated content, marketers need clear and
simple information to make sense of this new and powerful trend. In
this short marketing brief, you'll learn: * Why social media is here
to stay, and what to do about it * How to monitor market conversations
in your own market * How to prepare and launch social marketing
initiatives * How to integrate social media with traditional marketing
programs * Important opportunities to leverage and pitfalls to avoid.
http://work911.tradepub.com/c/pubRD.mpl?sr=oc&_t=oc:&pc=w_moti01
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A Quick Plug For Our Conflict Guides/Helpcards/Book
This time of year tends to be rushed and people get impatient.
Conflict tends to boil over. Check out our tools to help you reduce
and/or manage conflict at: http://busylearners.com/products/indexcommunication.htm
--
Coming Up: Here's What We'll Be Writing About
Our experience dealing with two broken computers and business
continuity/data preservation for small business.
Our customer experiences with Norton/Symantec (Great), and HP
(Shocking and Upsetting)
Following the move to mobile reading devices - Kindle/Ipod/Sony
Windows 7 stuff - we ended up having to get a new computer!
Is the Internet making people stupid? Have we truly dumbed down to the
point of scariness (the answer is yes)
More articles. More features, more everything. Let's all make 2010
productive, but particularly after the last 18 months, lets' have fun.
It's a short stay on this planet, so we might as well have a good
time, learn and laugh.
Our Sites:
Just a quick summary of our sites that have information on the
following topics:
World's Best Search Engines: http://researchprofessional.org
Training and Development Resource Center:http://thetrainingworld.com
Free Learning Stuff: http://free2thee.com
Small Business Resource Center: http://smallbusiness411.org
Small Business Blog (new material): http://smallbusiness411.org/wp/
Leadership Resource Center: http://work911.com/leadership-development/index.html
Communication Resource Center: http://www.work911.com/communication/index.htm
Conflict (both workplace and family) http://conflict911.com
Business, Strategic and Personal Planning: http://www.work911.com/planningmaster/index.html
Performance Management & Appraisal: http://performance-appraisals.org
Customer Service: http://customerservicezone.com
Our Main Site: http://www.work911.com
Multi-Purpose Articles Database: http://www.articles911.com
To new subscribers: The work911 newsletter is published no more than
once a week and contains articles on all things work related, and
contains other work related resources, and updates about our sites,
and their contents. Past history indicates we publish about every ten
days. Subscribe at http://work911.com/newsletter.htm
Don't forget that you can access free, useable previews of over twenty
of our books and helpcards at:
and that we continue to offer special freebie offers and discounts to
our newsletter subscribers! (and our toolbar owners!)
--
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