Thursday, March 29, 2012

Work911 Ezine March 29, 2012 - We got APPS! More News, More Free Stuff,

Inside:

Imperfect Phrases For Relationships Update

Going Mobile: Our Free Apps

Ah!DarnCustomers App

AhCommunicate App

Audio Segments From Our Books

Spotlight On Conflict

Free Stuff

Last week we introduced you to our newest book: ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead. Just a quick reminder that if you want to take advantage of our kick-off discount on the downloadable version, please do it today, since the price for that version will be going up in a few days. Want it in print? Get it from Amazon, and the Kindle version as well.

Going Mobile: Free Apps From....Bacal & Associates

To be honest I'm NOT a fan of mobile technology. Perhaps it's an age thing but I think it's healthier to "disconnect" from technologies, so I prefer to limit my time online when I'm out of the office or out of the home. Well, sort of. That said, there's a fair amount of time that we all spend in lineups, waiting for someone or something that's "lost" time for most people, and waiting is pretty dull and boring. Mobile technology certainly takes away some of the boredom of waiting, and does allow maximizing your time, if that's a concern for you. And, you can LEARN on your mobile device, read a book, catch a video. I get it.

So, I commissioned the garden gnomes in the basement to bring us into the mobile world, and the result is two FREE APPS running on the Android operating system, which is likely what powers your smartphone or tablet if they don't have the name "APPLE" on the front.

AH!DarnCustomers APP

This app was designed to those with an interest in customer service issues, particularly those that work in customer service, but we're adding features that will appeal to just plain old people. And it's looking good. And it's free. So, what's inside?

Access chapters from If It Wasn't For The Customers I'd Really Like This Job on your mobile/smart devices, and without an online connection.
Access over 1,000 hand picked articles from our Customer Service Library - dynamically updated as we add new material.
Take advantage of free offers and discounts as they come available. Includes discounts on our LearnBytes Products and free whitepapers and e-books
Access the newest articles on customer service published around the Web
Read our ezine archive going back years, on your mobile device.
...and more.

If you are NOT employed in customer service (well, everyone has customers, ya know), we have some upcoming new features of interest. The most fun is the Wacky Customers Section, where you'll be able to read stories and anecdotes about the weird, usually hysterically funny things customers do and say...for real. I love this stuff and it's coming in the next version. Take a break. Laugh. Also coming soon is access to a section JUST FOR CUSTOMERS to help them/us get through to the companies and people that aren't very helpful to their customers. So, something for everyone.

Version 1.0 is available via the Google Market (Google Play), and it should be available elsewhere, if you don't have Google Play access on your device. However, Google Play is the best option since that's where NEW versions will be posted, and you'll receive automatic updates.

AhCommunicate APP

This free app is about relationships -- how to make them better, how to communicate more effectively. As our first attempt at an app, it lacks features, but not to worry...we'll be updating it, but get it now so you'll auto-update. It contains free chapters from our book, Imperfect Phrases For Relationships. Since we don't want to overwhelm you here, we suggest you check it out on the Google Play site, and download it to see if you like it. We promise we'll be doing some cool things with this app in the future, including adding audiobook segments, and...well, you'll have to grab it to find out.

AudioBook Segments From Our Books

If I'm not a mobile computing guy, I'm certainly an audiobook junky, so it makes sense for us to look at making our books available in audio format. We're working on it, and we'll be using computer generated speech to keep costs down, so we can provide audio version at rock bottom prices. I know. I know. It's not a great solution for the ear, but our books are about learning and content, so we're going with it. Want to test it out and see how far computer generated speech has come?

We've make the first chapter from Imperfect Phrases For Relationships into an audiofile that you can access at: http://work911.com/wp/?cat=859 . Listen to a stodgy old British fellow reading -- it's a 15 minute listen, and if you do, please leave us a comment.

Spotlight On Our Conflict911.com Site

Ah. Conflict! (Hey, that's an OK app name). We all have it. We'd all like less of it. The Conflict Management and Resolution site is our contribution to helping people prevent, manage and resolve conflict at home and at work. You can access hundreds of hand picked articles on all aspects of disagreement, argument, conflict communication and a lot more. It's truly one of the most extensive free collection of resources on the topic, and we don't hardly have anything to sell you, so you can get on with enjoying the content.

Speaking of conflict, you might also be interested in our short LearnBytes Helpcard entitled "Using Your Head To Manage Conflict", which provides you with a way to CHOOSE how to handle each conflict as it arises. Many of us react to conflict by using the same approach to most conflicts, and that doesn't make sense. Learn when to fight, when to walk away, when to compromise.

And, while you're at it, check out Learn To Fight Fair LearnBytes Helpcard.

Free Stuff

A cornucopia of new free ebooks, chapters and whitepapers have been released by one of our partners -- a lot of great stuff on small business, using social media, and...well, there are literally hundreds of publications available. Rather than choose a few to review for you, it's best if you browse for yourself, what's available, since there are so many useful things. The site is at: http://work911.tradepub.com/ and it's all free, although you will be asked to register if you want to receive these free publications.

Well, that's it for now. Have a good weekend, and we'll be back soon.

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Tuesday, March 20, 2012

Work911 Ezine: Imperfect Phrases For Relationships Now available at Amazon, Free Offers

I'm pleased to announce that ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead, my newest book, is now available in printed format, for the Kindle or other Kindle enabled devices, and in pdf format if you would prefer to download it immediately.

We will continue to discount the instantly downloadable version for another week or two, so if you go that route, it will only cost you $7.95, and of course, no shipping. Click here to get more information about the book and to purchase. You can also purchase it in other versions on the bottom of that page. Or, go direct to amazon.com here.

FYI, here's the book description:

You Are In This Book! And, you ARE Damaging Your Relationships With The Words You Use

Because human beings learn to use language as children, we're ALL prone to communication and conflict mistakes as adults. We say the wrong things. We send messages we don't intent to send. We get reactions that both surpise us and cause grief for ourselves. Worse, though, our ineffective language habits damage our relationships with spouses, children, other family members, friends and at work with colleagues and "superiors". Sometimes the damage is minor. Sometimes relationships founder on the rocks of consistently bad ways of talking. Regardless if you find yourself in unnecessary arguments, or unable to solve sticky and persistent issues in your marriage, dating relationships and family, here's a solution.

Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You...And What To Say Instead is a unique, practical and hands-on book that will teach you what NOT to say, and how to replace "imperfect phrase" (ones that harm relationships), with effective phrases. Rather than deluging you with theories and principles, this book contains one hundred and one phrases to eliminate, and provides better options, so you no longer end up in arguments that waste time and energy. It's compact, to the point, and you can start improving your relationships NOW.

Take advantage of the suggested activities to use this book with your significant other so you can learn together, or use it on your own to improve existing relationships, and start new ones off on the right foot.

Use it on your own, or with someone important to you!

About The Author

Robert Bacal did his M.A. and Ph.D work in Applied Psychology, and brings 30 years of experience teaching others to improve communication and handle conflict in the workplace, with customers, and in the home. He is the author of a number of other books published by McGraw-Hill, with total sales in the hundreds of thousands, worldwide and his books have been translated into Chinese, Spanish, German, Japanese and French. He is an accomplished trainer, teacher and keynote speaker.

Visit Our Career and Job Development Site

We've repurposed http://articles911.com to help people looking for jobs, interesting in changing careers, or otherwise interested in career development. There's tons of neat free stuff that we've added, ranging from help with resumes and interviews, to getting in the heads of the people who hire. It's looking good, so if you are looking for great information about how to enhance your career drop by here.

And Some Interesting Free Stuff:

I've been playing around with Pinterest, where you can "pin" photographs, and it's a lot of fun. If you are interested in using Pinterest for business purposes, you might want to check this out:

Pinterest isn't just another social media network. What appears to be the fastest-growing social media site ever has become a huge traffic referral (arguably, more powerful than Google+) for all businesses. An increasing number of companies are leveraging the platform to reach a new audience, increase visits to their websites, and generate leads or retail sales. And guess what? It's working.
Download this free, 44-page eBook and learn:

How Pinterest works and top reasons you should be using it
How to create a Pinterest account and grow followers
How B2B companies use Pinterest for lead generation
How eCommerce companies use Pinterest to increase retail sales
Examples of how real-life businesses leverage Pinterest for growth

This is the first complete guide to Pinterest for businesses. Download this new eBook today, hot off the press!

Here's the link to download the free ebook.

Search Engine Optimization Report:

Since Google has been messing with its search results, many webmasters and businesses have been struggling to regain visitors. While there's probably no magic solution, the more you know about SEO (search engine optimization), the better off you will be if you own a website. You might find the following of interest:

Whether you are just getting started with SEO, or have been at it for years, this guide offers useful tips to get found online by more prospective customers.

This free 27-page SEO guide covers all the elements of a successful SEO improvement strategy, including:

Identifying Keyword Opportunities
Mastering On-Page SEO
Link-Building Strategies
How to incorporate social media into your SEO efforts
Tips for Ongoing SEO Improvement

This guide features contributions from top experts in the SEO industry.

Here's the link - just click here

Leadership - Building A High Performance Organization

Are you building a high-performance work environment? It is the challenge of today's leaders to create the circumstances that stimulate improved performance and execution from their employees. To achieve this, the key question for business leaders is not "why" high performance, but "how"? In this paper, SuccessFactors helps you determine if your business has the leadership capital it needs and how you can:

Create a high-performance environmental structure
Help your leaders and employees to define SMART goals
Identify the steps needed to generate high performance on an ongoing basis

Get this white paper now, compliments of SuccessFactors, and ensure that your business has the leadership capital it needs, now and in the future!

Here's the link - click to get your copy

That's about it for now. You'll notice we're using a different look, so if this doesn't display properly, my apologies, and we'll try to fix any problems that come up.

Tuesday, March 13, 2012

Work911 Ezine - Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead - New Book Released - Special Price

March 12, 2012: Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead New Book Released

News: New Series, New Book Launched

I'm happy to announce my newest book, Imperfect Phrases For Relationships..., which has to have one of the longest titles ever. I can't help it. There's just something about sub-titles on books I can't resist.

Weighing in at about 185 pages, in in a small package (5"x8") for portability, this unique book highlights 101 COMMON phrases we all use now and then, that should be either completely eliminated, or changed utterly, if we value our relationships. I promise you, you WILL find yourself in this book. One thing I like about the book is that the content applies to any and all relationships. It's probably most valuable to improve relationships within families (spouses, children, in-laws), but the contents also fit work relationships and friendships. If it's an important relationship, then you'll learn how to nurture it by saying the right things, rather than causing arguments by saying the wrong things.

Of course, simply eliminating ImPerfect phrases (those that have a negative effect on our relationships) isn't enough. You have to understand why they cause relationship problems, AND you have to know what else to say, instead. We have it covered. Each ImPerfect phrase includes an explanation, so you can learn general communication principles without having to do in depth reading about those "principles", PLUS examples of how to transform the imperfect phrase into one that build bridges, rather than causing arguments.

It's a cool way to learn, because we start with the specifics (phrases), and then work backwards. Practical and fast.

In the introductory chapters we also explain how to use the book in a couple situation (that is with another person), and how to best use it on your own. It's all about learning you can apply IMMEDIATELY.

This is the first book in our new Imperfect Phrases series. Others are planned.

Kick-Off Pricing

The actual physical book and the Kindle version should be available something in the next few weeks, so what we've done is set a kick-off price for the adobe acrobat format version -- instantly downloadable. It's available NOW, no waiting, and until the print book comes out, you can grab it for $7.95. The list price on the physical book is $14.95, so it's a good deal. Buy it now at this special price at http://bacalassociates.com/imperfect-phrases-for-relationships-101-common-things-you-should-never-say-to-someone-important-to-you-and-what-to-say-instead-download/

If you'd like to see what's inside, we have some links for you. First try http://relationships911.org. You can also view some sample phrase pages, and the table of contents via our Pinterest account at:

http://pinterest.com/rbacal2/imperfect-phrases-for-relationships-101-common-thi/

More: A Support Site For The Book

We've relaunched our http://relationships911.org site with a completely new format, and will be adding new stuff there both on the book, communications, and relationships. Our aim is simple: to provide people an interactive way to talk about the book, or about relationship topics. Feel free to drop by, and leave a comment. There's also additional information about the book there.

That's it for now. We'll have more information when the other versions are released within the next week or two.

Reminders:

Our Sites:

Just a quick summary of our sites that have information on the following topics:

Training and Development Resource Center:http://thetrainingworld.com

Leadership Resource Center: http://leadertoday.org

Communication Resource Center: http://www.work911.com/communication/index.htm

Conflict (both workplace and family) http://conflict911.com

Business, Strategic and Personal Planning: http://www.work911.com/planningmaster/index.html

Performance Management & Appraisal: http://performance-appraisals.org

Customer Service: http://customerservicezone.com

Our Main Site: http://www.work911.com

To new subscribers: The work911 newsletter is published no more than three times a week and contains articles on all things work related, and contains other work related resources, and updates about our sites, and their contents. Past history indicates we publish about every ten days. Subscribe at http://work911.com/newsletter.htm

Don't forget that you can access free, usable previews of over twenty of our books and helpcards at:

http://bacalassociates.com

and that we continue to offer special freebie offers and discounts to our newsletter subscribers!

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