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360-Degree Feedback: How'm I Doing?
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So the customer is always right? Think again. - Handling Complaints
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Why leadership coaching for development often falls short Leadership coaches abound, but the truth is that a lot of leadership coaching does nothing but cost money and time. Here's why. (24-Apr-2015)
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Adult learning across cultures Our western model of andragogy treats all adults similarly, but it does break down when applying it to people from other cultures. That makes sense, but it's often ignored. This article talks about adult learners from different cultures. ...
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360 Degree Feedback: Pluses and Minuses: Vault People Management Career Information There is no shortage of experts in books or at HR conferences singing the praises of 360 degree feedback. But, as many HR managers have discovered, how you do it is more important than doing it. Implementing this technique without a clear plan and active monitoring can make it a negative for your organization. Read this if you are using 360 degree feedback. (26-Jun-2006) ...
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